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Tiziana Marengo
Student Services Analyst - Business Advisor
Adjunct Faculty - Counseling
Office: BP 43A - Room: 25
480-461-7548
Office Hours
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
| 7:30 AM - 5:30 PM | 8:00 AM - 5:30 PM | 8:00 AM - 5:30 PM | 7:30 AM - 5:30 PM | 8:00 AM - 12:00 PM |
Online | Online | Online | ||
| By appointment | By appointment |
Summer hours: 8:00 AM - 6:00 PM Monday - Thursday (Closed Friday)
Profile
I have been working for Maricopa Community Colleges since 2004 in several roles, including adjunct faculty, tutoring, instructional coach, career and academic advisement. I knew I had a passion for helping students achieve success as soon as I got out of college. That passion was my reason to pursue a Master's degree in Adult Education with an emphasis in adult basic education and TESL.
Currently, I am an academic advisor for the Business programs and adjunct faculty with the Counseling and Business departments at Mesa Community College. I am truly blessed to be part of the MCC family and look forward to coming to work every day!
Classes Taught
Spring 2025
| FYE101 | Introduction to College, Career and Personal Success | 1 Credits | ||||
|---|---|---|---|---|---|---|
Focus on student success through exploration of academic, career and life skills. Includes study of goal-setting/success strategies, academic mindset and financial literacy. Develop an education/career plan utilizing career assessments and other college resources. Prerequisites: None. |
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Course Notes: Zero-Textbook-Cost Class: The total cost of required online instructional materials for this "Z Class" is $0. Low-Textbook-Cost Class: The total cost of the required materials for this course is $40 or less. |
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| Section | Location | Delivery | Dates | Days | Times | Availability |
28291 |
Online Course |
Online (On Your Time)
Lecture
|
01/13/2025 – 03/07/2025 |
Class Ended |
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Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information. |
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Spring Flex Start 2025
| MGT126 | Customer Service Skills and Strategies | 3 Credits | ||||
|---|---|---|---|---|---|---|
Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None. |
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| Section | Location | Delivery | Dates | Days | Times | Availability |
28693 |
Online Course |
Online (On Your Time)
Lecture/Lab
|
01/27/2025 – 05/09/2025 |
Class Ended |
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Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information. |
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Fall Flex Start 2025
| MGT126 | Customer Service Skills and Strategies | 3 Credits | ||||
|---|---|---|---|---|---|---|
Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None. |
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| Section | Location | Delivery | Dates | Days | Times | Availability |
24664 |
Online Course |
Online (On Your Time)
Lecture/Lab
|
10/20/2025 – 12/19/2025 |
Open 18 of 30 |
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Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified.
Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information. |
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Degrees & Awards
Master of Education in Adult Education and Training, TESL Advanced Certificate Post-Baccalaureate - Seattle University, Seattle, WA
Bachelor of Arts in Organizational Management & Communication - Northwest University, Kirkland, WA
Phi Theta Kappa Honor Society Mentor - Mesa Community College, Mesa, AZ
Women’s Leadership Group Mentor Program - Maricopa Community Colleges, Tempe, AZ
Professionalism Award - Rio Salado College, Tempe, AZ
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